Frequently Asked Questions

E-gifts can be redeemed online at www.londontheatredirect.com as payment for the whole or part of a booking for any show(s), subject to availability.

We are able to accept payment from the following credit/debit cards: Visa, Mastercard, Eurocard, Delta, Switch and Solo cards. We are also pleased to offer Pay with Bank Transfer as a method of ticket payment available to all customers with a UK Bank account.

E-gifts can be purchased directly from the website here. Each card has a minimum £10 and a maximum £500 you can add to the card. In £10 increments.

An accumulative discount is available, based on spend for bulk purchases. This is subject to forecasted spend to be disclosed upon enquiry.

E-gifts will be sent by e-mail to the e-mail address you provided.

No. They can be used as payment for the whole or part of a booking for any show(s), subject to availability.

London Theatre Direct cannot be held responsible for any balance lost on a e-Gift as a result of loss, theft, fraud or unauthorized use.

Once purchased eGifts are non-refundable.

E-gifts are redeemable for up to 1 year as long as you book before the expiry date.

E-gifts are not redeemable through any of our affiliates, theatres, venues or other partners. E-gifts cannot be exchanged for cash or redeemed against the purchase of another e-Gift.

Contact us at londontheatredirect@thegiftcardteam.com for any further questions.